Privacy Policy

We collect information that you voluntarily provide to us, including your name, phone number, email address, service and destination addresses, move date, inventory details, and any additional information submitted through quote forms, contact forms, referral forms, job applications, or other website features.

When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, language settings, pages viewed, referral sources, and general interaction data. We may use analytics and performance tools to understand how visitors use our website and to improve the customer experience.

If you contact us by phone, email, text message, or through a third-party platform, we may retain that information to respond to your inquiry, provide services, and maintain appropriate business records.

We use your information to prepare estimates, schedule moving services, confirm details, coordinate logistics, and communicate with you before, during, and after your move.

Where you have provided consent or where permitted by applicable law, including CAN-SPAM for emails, we may use your contact information to send service updates, promotional offers, reminders, or moving-related information that may be of interest to you.

You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing message or by contacting us directly at info@wcmoving.com. To opt out of marketing text messages, reply STOP to any such message. To opt out of marketing phone calls, contact us directly and request removal from our call list. We will honor opt-out requests promptly and within legally required timeframes.

If you begin but do not complete a quote or contact form, we may follow up by email only to assist you in completing your request. We will not contact you by phone or text solely because a form was not completed unless you have separately provided consent for such communications.

We may contact you by phone, email, or text message to answer questions, confirm appointments, provide service updates, or follow up regarding a quote or booked service. Standard message and data rates may apply for text communications.

After your move, we may invite you to share feedback. Reviews help future customers make informed decisions and help us improve our service quality.

From time to time, we may invite customers to participate in voluntary surveys intended to improve our services. Participation is always optional.

We may use personal information to detect, investigate, and help prevent fraud, unauthorized access, and other unlawful or harmful activity.

We use information to evaluate customer experience, improve our website, refine operations, train staff, and enhance the accuracy and quality of our service process.

We may also use service-related data, such as move type, inventory size, scheduling patterns, and route information, to improve internal estimating tools and operational efficiency.

We share relevant information with our internal staff, dispatchers, estimators, and other personnel as necessary to fulfill your service request.

We may share information with trusted vendors who support our business operations, such as website hosting providers, analytics providers, marketing platforms, communication tools, payment processors, and technology partners. These providers are permitted to use your information only as needed to perform services on our behalf and are expected to maintain appropriate privacy and security standards.

We may disclose personal information when required to do so by law, regulation, legal process, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, property, safety, customers, employees, or the public.

If we work with referral partners or affiliated service providers, we share only the information reasonably necessary for the specific purpose, such as supporting a referral or tracking a lead source. We do not sell your personal information to third parties.

We may also transfer information in connection with a merger, acquisition, financing, restructuring, or sale of assets. In such cases, we will require the acquiring party to honor this Privacy Policy or notify you of any material changes.

Cookies are small text files placed on your device when you visit a website. Similar technologies such as pixels, tags, and local storage may also be used for comparable purposes.

We may use essential cookies to operate the website, functional cookies to remember preferences, analytics cookies to understand site performance and visitor behavior, and advertising cookies to help measure marketing effectiveness and deliver relevant promotions.

Some analytics, advertising, and technology providers may place their own cookies through our website. Those providers operate their tools in accordance with their own privacy policies.

Most browsers allow you to manage cookies through browser settings. You may block or delete cookies, but doing so could affect website functionality. If you opt out of advertising cookies, you may still see advertisements, but they may be less tailored to your interests.

We may use web beacons, pixels, and similar technologies in emails, advertising, and website pages to understand engagement, measure conversions, and improve campaign performance.